Answers to your common queries
Straight answers about working with us. For anything else, ask us
directly; a real engineer replies.
Get in Touch
What does InitD actually do?
+
InitD is an AI-first consultancy and product house. We do three
things: build AI solutions on AWS for businesses, develop our own
SaaS AI products led by OfficeDesk.ai, and deliver hands-on AI
training through training.initd.sg.
What is an AI agent?
+
Software that does a job, not just answers questions. An AI agent
takes a whole process, like reconciling payments or chasing
compliance documents, and runs it end to end: reading the data,
making the routine decisions, and producing the output your team
used to produce by hand. Our case studies show two of them at
work.
Why do you build on AWS?
+
AI innovation moves fast; the infrastructure underneath it can't
afford to. AWS gives our AI solutions enterprise-grade security,
reliability, and room to scale; it carries the weight so the
innovation can move.
What is OfficeDesk.ai?
+
Our flagship SaaS product: an intelligent layer for
workplace operations that orchestrates tasks, workflows, and
support across your business. It's in early access for
solopreneurs, SMEs, and growing teams; you can register interest at
officedesk.ai.
Do you train teams as well as individuals?
+
Both. training.initd.sg runs practical online courses from a $50
starter through to in-person corporate AI-adoption programs,
all focused on real, working skills like workflow automation and AI
assistants, not theory.
How does an engagement start?
+
With a free strategy session. We map where AI creates real value in
your business, then give you a concrete roadmap, whether or
not you build it with us.
Do you provide ongoing support after implementation?
+
Yes. Beyond deployment we offer an operate-and-improve
arrangement: tuning, eval maintenance, and drift response, so the
system still performs in month twelve. And we train your team so
the capability lives with you, not just with us.
How much does AI automation cost in Singapore?
+
Every engagement is scoped in the free strategy session. Where it
fits, we deliver on OfficeDesk.ai, which keeps costs and timelines
well below a from-scratch build. You'll have a concrete figure
before any commitment.
Are there government grants for AI projects in Singapore?
+
Yes. Singapore SMEs can tap Enterprise Singapore's grants for AI
projects, with support of up to 50% of qualifying costs for custom
builds. One thing most businesses learn too late: the application
must go in before any contract is signed. We flag grant
eligibility during the free strategy session, before you commit to
anything. The
AI grants guide
has the details.